The www.hostedincanada.com Acceptable Use Policy has been formulated with the following goals in mind:

	Ensuring the security, reliability and integrity of www.hostedincanada.com's systems and network, the systems and networks of www.hostedincanada.com's customers and the networks and systems of others.
	Avoiding situations that may cause www.hostedincanada.com to incur civil liability.
	Maintaining the image and reputation of www.hostedincanada.com as a responsible provider.
	Preserving the value of Internet resources as a conduit for free expression.
	Encouraging the responsible use of net resources, discouraging practices which degrade the usability of network resources and thus the value of Internet services.
	Preserving the privacy and security of individual users.

The Acceptable Use Policy below defines the actions which www.hostedincanada.com considers to be abusive, and thus are strictly prohibited. The examples named in this list are non-exclusive, and are provided solely for guidance to www.hostedincanada.com customers. If you are unsure whether any contemplated use or action is permitted, please send mail to info@hostedincanada.com and we will assist you.

Please note that the actions listed below are also not permitted from other Internet Service Providers on behalf of, or to advertise, any service hosted by www.hostedincanada.com, or connected via the www.hostedincanada.com network.

General Conduct

1. Customers are prohibited from transmitting on or through any of the www.hostedincanada.com services, any material that is, in www.hostedincanada.com's sole discretion, unlawful, threatening, abusive, libelous, hateful, or encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any local, provincial, national or international law.

2. www.hostedincanada.com services may only be used for lawful purposes. Transmission, distribution, or storage of any information, data or material in violation of Canadian or provincial regulation or law, or by the common law, is prohibited. This includes, but is not limited to, material protected by copyright, trademark, trade secret, or any other statute. www.hostedincanada.com reserves the right to remove such illegal material from its servers.

3. Users who violate any local, provincial, national or international law, or are involved with any conduct that would constitute a criminal offense may incur criminal or civil liability. www.hostedincanada.com will cooperate fully with any investigation of violation by law enforcement authorities upon receipt of a court order.

4. The customer is responsible for keeping his account information with www.hostedincanada.com up-to-date and accurate. Furnishing false data upon signup, contract, or online application, including fraudulent use of credit card numbers, is grounds for immediate termination, and may subject the offender to civil or criminal liability.

5. The resale of www.hostedincanada.com products and services is not permitted, unless specifically authorized by www.hostedincanada.com and documented in a written agreement.

6. www.hostedincanada.com accounts or services may not be used to violate the Acceptable Use Policy of other providers.

System and Network Security

1. Customers may not attempt to circumvent user authentication or security of any host, network, or account ("cracking"). This includes, but is not limited to, accessing data not intended for the Customer, logging into a server or account the Customer is not expressly authorized to access, or probing the security of other networks (such as port scanning or similar programs).

2. Customers may not attempt to interfere with service to any user, host, or network ("denial of service attacks"). This includes, but is not limited to, "flooding" of networks, deliberate attempts to overload a service, and attempts to "crash" a host.

3. Customers may not use any kind of program/script/command, or send messages of any kind, designed to interfere with a user's session, via any means, locally or by the Internet.

4. Users who violate systems or network security may incur criminal or civil liability. Upon receipt of a court order, www.hostedincanada.com will cooperate fully with investigations of violations of systems or network security at other sites, including cooperating with law enforcement authorities in the investigation of suspected criminal violations.

Hosting/Web Accounts

1. CGI and Unix account users may not run programs which provide network services from the accounts, such as IRC or MUD servers. Additionally, use or storage of programs such as password crackers, exploit scripts, network scanners, or other security-breaching tools on a hosting account is grounds for immediate suspension or termination.

2. www.hostedincanada.com CGI shell accounts are intended for interactive use. Leaving programs running when logged out is prohibited.

3. www.hostedincanada.com CGI and Unix accounts operate on shared resources. Customers are prohibited from excessive consumption of resources, including CPU time, memory and disk space. The use of resource-intensive programs, which negatively impact other system users or the performance of www.hostedincanada.com systems or networks is prohibited, and www.hostedincanada.com staff may take action to limit or terminate such programs. If you require high resource utilization programs, please contact info@hostedincanada.com for assistance on how www.hostedincanada.com can accommodate your requirements, without degradation of service.

Email

1. Harassment, whether through language, frequency, or size of messages, is prohibited.

2. Customers may not send email to any person who does not wish to receive it. If a recipient asks to stop receiving email, the customer must not send that person any further email. In the case of harassing email, recipients are encouraged to seek legal remedy through their local law enforcement agencies as well as reporting the incident to www.hostedincanada.com.

3. Customers are explicitly prohibited from sending unsolicited bulk mail messages ("junk mail" or "spam"). This includes, but is not limited to, bulk mailing of commercial advertising, informational announcements, and political tracts. Such material may only be sent to those who have explicitly requested it. www.hostedincanada.com reserves the right to send Customers email including but not limited to notices, newsletters to inform the user base about price changes, special events, and renewal notices.

4. Malicious email, including but not limited to "mailbombing" (flooding a user or site with very large or numerous pieces of email), is prohibited.

5. Forging of header information in any deceitful manner is not permitted.
   

Questions about this policy should be sent via e-mail to info@hostedincanada.com

Reports of activity in violation of this policy may be sent in e-mail to abuse@hostedincanada.com. All reports must include infraction time (including zone), date, IP address and full headers.

For more information, please call our toll free number at 1.866.730.2040.